Summary of How to Win Friends and Influence People

Introduction

Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.

These investigations revealed that even in such technical lines as engineering, about 15 percent of one's financial success is due to one's technical knowledge and about 85 percent is due to skill in human engineering-to personality and the ability to lead people.

Take weekly review of yourself:

• What mistakes did I make that time?
• What did I do that was right - and in what way could I have improved my performance?
• What lessons can I learn from that experience?
• I often found that this weekly review made me very unhappy. I was frequently astonished at my own blunders.
• Keeping such a record will inspire you to greater efforts; and how fascinating these entries will be when you chance upon them some evening years from now!

Part 1: Fundamental Techniques in Handling People

Part 2: Six Ways to Make People Like You

Part 3: Win People to Your Way of Thinking

Part 4: Be a Leader: How to Change People Without Giving Offense or Arousing Resentment